Terms and Conditions

Welcome to Avella

These terms and conditions outline the rules and regulations for the use of Avella's website, located at avellalb.com.

By accessing this website and purchasing our products, we assume you accept these terms and conditions in full. Do not continue to use avellalb.com if you do not agree to take all of the terms and conditions stated on this page.

E-Commerce Orders, Pricing, and Products

As a retail e-commerce business, the following conditions apply to all purchases made through our Site:

Product Accuracy: We strive to display the colors, specifications, and packaging of our commercial cleaning detergents as accurately as possible. However, we do not warrant that product descriptions or other content is entirely accurate, complete, or error-free.

Pricing and Availability: All prices are subject to change without notice. We reserve the right to modify or discontinue any product at any time.

Order Refusal: We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. In the event that we make a change to or cancel an order, we will attempt to notify you via the email provided at checkout.

Cookies and Privacy

The website uses cookies to help personalize your online experience. By accessing avellalb.com, you agree to use the required cookies necessary for e-commerce functionality (such as keeping items in your shopping cart). For complete details on how we handle your data, please review our Privacy Policy.

Intellectual Property Rights

Unless otherwise stated, Avella and/or its licensors own the intellectual property rights for all material on avellalb.com, including product formulations, branding, packaging designs, text, and graphics. All intellectual property rights are reserved. You may access this from avellalb.com for your own personal use subjected to restrictions set in these terms.

You must not:

Copy, reproduce, or republish material from avellalb.com.

Sell, rent, or sub-license material from avellalb.com.

Redistribute content or product imagery from avellalb.com without explicit written permission.

User Comments and Product Reviews

Parts of this website may offer users an opportunity to post product reviews and exchange opinions. Avella does not pre-filter or review Comments before their presence on the website. Comments reflect the views and opinions of the person who posts them. Avella shall not be liable for the Comments or any liability caused as a result of their appearance on this website.

We reserve the right to monitor all Comments and remove any that are considered inappropriate, offensive, fake, or in breach of these Terms and Conditions.

Hyperlinking to our Content

Certain organizations (such as search engines, news organizations, and directories) may link to our Website without prior written approval. We may consider and approve other link requests from commonly-known consumer or business information sources. Approved organizations may hyperlink to our Website using our corporate name or URL. No use of Avella's logo or other artwork will be allowed for linking absent a trademark license agreement.

Returns and Refunds

Your purchase is also governed by our Returns & Refunds Policy. By agreeing to these Terms and Conditions, you also agree to the stipulations outlined in our Returns & Refunds Policy.

Content Liability & Link Removal

We shall not be held responsible for any content that appears on external websites linking to us. If you find any link on our Website that is offensive for any reason, you are free to contact and inform us. We will consider requests to remove links but are not obligated to do so or to respond to you directly.

Disclaimer and Limitation of Liability

To the maximum extent permitted by applicable law in Lebanon, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

Limit or exclude our or your liability for death or personal injury caused by negligence;

Limit or exclude our or your liability for fraud or fraudulent misrepresentation;

Limit any of our or your liabilities in any way that is not permitted under applicable law.

The limitations and prohibitions of liability govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty. While we ensure our physical products meet high quality standards, the general informational content on this website is provided free of charge, and we will not be liable for any digital loss or damage of any nature.

Contact Information

If you have any queries regarding any of our terms, please contact us at avellaproductslb@gmail.com.